What ‘innovation’ looks like at Mayden

innovation in mental health

At Mayden, we believe that we work best together, which is why we have dedicated innovation days where teams are able to join forces and collaborate on exciting new projects to help support our products. We’ve worked with our mental health customers for over 15 years and understand the importance of innovation in mental health technologies.

Innovation days are a perfect way of sparking creativity and encouraging cross-team working and product development. 

So, what happens during innovation day?

innovation in mental health

Teams across the business dedicate time to look to the future and work on passion projects relating to a number of different areas including usability, features, reliability, monitoring and our way of working.

Innovation days allow individuals who don’t necessarily work together on a day-to-day basis the opportunity to collaborate and focus on problem solving around areas of interest to them.

Of course it wouldn’t be a Mayden event without being fuelled by food! We are always well fed from local businesses in Bath; ranging from fish and chips at the local chippy, Oyster Shell, to Indian street food wraps by Chaiiwala in central Bath.

Innovation in mental health: What did we achieve?

Showcases are always held at the end of the day, where each team present what they’ve been working on. Covering a real mix of topics, ranging from improving patient outcomes, innovation in mental health technologies, Mayden’s approach to neurodiversity and improving the iaptus newsfeed.

We sat down with iaptus Developer, Tom Christensen, who was involved in the coordination of innovation week to get his thoughts:

What was the purpose of innovation days?

As a health tech company that’s been around for over 25 years, we need to improve how we push new ideas forward and foster creative energy to help solve the biggest challenges faced by our customers and as an organisation. The focus is to push ourselves into treading new ground, whether it’s trialling innovative technologies or trying out something new in the way we work together.

What types of projects were worked on?

There are always a good variety of internal and customer focussed projects. We’ve had ideas integrated into our iaptus product, such as automating actions based on when a patient is moved between care pathway stages.

We also have internal developer focussed projects, such as working on our testing infrastructure which would allow our software developers to spend more time working on additional care pathway features for our customers.

Then there are way-of-working projects. Focussing on neurodiversity in the workplace and how we can work towards a more diverse and inclusive work environment.

This only scratches the surface of what we achieve, and hopefully our iaptus users and the Mayden team will see the impact in the years to come!

What do we achieve as a business?

I think we really see the power of working in small, multi-disciplinary teams, getting UX, developers and customer focussed teams all in a room together.

The outcomes from the project showcases are always awesome too, I’m pretty sure my jaw dropped seeing the care pathway automations and I know our customers will too.

Lastly, I think we achieve a lot of ‘intangibles’. There is a great feeling of togetherness as a company and it was a breath of fresh air seeing what everyone could do when their creativity is unleashed.

Does this sound like the kind of company you want to work for?

We are always searching for talented and ambitious people to expand and enhance our work. You can find our current job vacancies here.

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